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What payment methods do you accept?Visa, MasterCard, Discover, American Express & PayPal.
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Can I use my discount code after I've placed my order?Unfortunately, discount codes have to be typed in before submitting your order. Discounts cannot be added after the order has been placed.
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How do I get free shipping?When you log onto www.Summer21sthandmade.com, the free shipping promotion is always posted at the top of our site. It changes often, so you may see updates on our social media outlets or via promotional emails.
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I think my package is lost or stolen?Unfortunately, Summer 21st Handmade is not responsible for any packages that are lost or stolen. It is the customer's responsibility to make sure their address is accurate and that the shipping location is secured. Please contact USPS to help you locate your package. If the mistake is on our behalf, we sincerely apologize and will be sure to accommodate you. Please contact us to file a complaint.
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Is there a physical Summer 21st Handmade store?No, Summer 21st Handmade is an online based company. Follow us on our social media links to see updated on when we vendor pop-up shops, markets and events.
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Where is my order?Please keep in mind that Summer 21st Handmade is an all handmade and made to order store. Please allow up to 7 business days for payment processing and for your order to be made. Once the order is shipped, you will get a tracking number. Your order will arrive within the shipping time you selected. Domestic USPS Standard Shipping: 7 to 14 Business Days USPS Priority Shipping: 5 to 7 Business Days International USPS Standard Shipping: 14 to 25 Days **Be mindful that shipping is always slower during the holidays.**
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What shipping supplier will my order be shipped in?We use USPS.
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Return PolicyItems purchased on sale are final sale items and can not be returned or exchanged. ​ Returns are honored 48 hours after the package has been delivered (the delivery date is according to the tracking number.) ​ Returned items must be unworn and unwashed: free of any stains, make-up, dirt, etc. ​ If not reported 48 hours after the package has been delivered, we will not issue credit. ​ Item(s) returned to Summer 21st™ with any signs of damage, the product(s) may be mailed back to the customer without issued credit. The customer is responsible for any additional shipping fees and will be notified of the unaccepted return with a link to pay for any additional shipping fee via email. You can reach out here.
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Exchange PolicyYou have 7 days from the original tracking number delivery date to report an exchange. Once we've received your item(s) and confirmed that it is in mint condition, you will receive a discount code of equal value for the item(s) in question. The customer is responsible for paying new taxes and shipping fees. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.
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Store & Product DisclaimerPlease read the description to each product. Please be mindful… that Summer 21st is a 100% handmade online store and that all orders are made to order. that we do not have any control over the mailing service shipping times or methods, the shipping timeframes we provide are rough estimates. that ALL products will look slightly different from the product picture due to the different cut placement on the fabric. that ALL of the product's measurements may be slightly off. (we do our best.) of your computer or phone screen settings. We try our best to color-match our products on our website and social media platforms.
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